Comcast Announces 250 GB Broadband Cap

How many of you are aware of the 5 GB cap that Frontier DSL has imposed?  Or of the trials in Beaumont, TX that Time-Warner Cable is running?  It's only a matter of time before others impose caps.  And here we are, with a big ISP imposing a cap.  But really, let's be honest: this ISP already had one, just one that was hidden.

Today Comcast detailed its new "network management" policies.  Basically, they set a 250 GB cap on users, effective October first.  It should be noted that for years people have complained about a "hidden" cap that Comcast had, whereupon it would terminate a user's account without giving him or her exact numbers.  Now we have an exact number.  The question is: do you feel better or worse now? 

Comcast said:

We've listened to feedback from our customers who asked that we provide a specific threshold for data usage and this would help them understand the amount of usage that would qualify as excessive. Today, we're announcing that beginning on October 1, 2008, we will amend our Acceptable Use Policy (AUP) available at and establish a specific monthly data usage threshold of 250 GB/month per account for all residential customers.

So what they've done is bring clarity to the "hidden" cap, assuming, of course, they didn't lower it at the same time.  In reality, this is generous, when you consider Frontier's cap.  And there are no overage fees detailed.

Ah, but don't think you get off scot-free.  Comcast also says:

If a customer surpasses 250 GB and is one of the top users of the service for a second time within a six-month timeframe, his or her service will be subject to termination for one year. After the one year period expires, the customer may resume service by subscribing to a service plan appropriate to his or her needs.

They've detailed the punishment which was always associated with the "hidden" cap, so now we know what triggered past terminations.

What's interesting is that anyone who's been watching has seen a number of new services offered, just begging consumers to use more bandwidth.  Examples would be Netflix's Roku box, or HBO's download service, and that doesn't even count things like iTunes.  While few will run afoul of a high cap like this, as time goes on, more and more may actually be affected.  It's something we should all keep an eye on.  You can expect more, not less caps like this in the future --- and perhaps not quite such a generous one.

Via:  Comcast
Tags:  Comcast, Broadband, CES, ban, GB, cap, AP, COM, and, band
3vi1 6 years ago
I never did like ISP's advertising "unlimited" and then cancelling you for overutilization. At least this way a competitor can come along and advertise a higher cap.
warlord 6 years ago
This was bound to happen eventually
shanewu 6 years ago
Cox, please please please please don't follow suit.
bob_on_the_cob 6 years ago

Glad to see them finally telling people about the cap thats always been there. The people that are going to win out in the end is going to be the companys that build out (i.e. Verizon) instead of setting caps because the video and downloads are only going to get bigger and when Comcast cuts someone for a year for hitting the cap they are not coming back to comcast every and that means no overpriced triple play packages either.

Super Dave 6 years ago

A couple of questions: 1) Is there any way for the customer to keep tabs on his usage?  2) How much bandwidth does folding involve?

bob_on_the_cob 6 years ago

1) not unless they do it with app on there computer. 2) Folding doesn't take much at all. Depends on how fast your computer is. The more WUs you finish the more it will download.

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